Who we are
PRIVACY POLICY
Last updated: 2nd April 2025
At Shoppers’ Interface (“SI,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you access our platform or interact with us.
By using Shoppers’ Interface, you consent to the collection, use, and processing of your personal data in accordance with this policy and the Kenyan Data Protection Act, 2019.
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1. PROTECTING YOUR PRIVACY
We implement security measures to prevent unauthorized access, misuse, or disclosure of your personal data.
• We do not share your personal data with third parties for marketing purposes.
• We do not use tracking devices for advertising.
• We do not send unsolicited marketing communications.
• We do not engage in affiliate marketing or link-referral programs.
• We do not run ads, except for classifieds posted by users.
• We do provide email proxy and relay services to minimize spam.
If you interact with third-party services linked from Shoppers’ Interface, please review their privacy policies separately, as we are not responsible for their data practices.
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2. DATA COLLECTION, USE, AND DISCLOSURE
We do not sell your personal data to third parties. However, we may collect and process data in the following cases:
A. Data We Collect
We collect only the data necessary for operating Shoppers’ Interface, including:
• Personal Information: Name, contact details, location, and user-generated content.
• Transaction Data: Payment and purchase details (we do not store financial details).
• Technical Data: Device and browser type, IP address, and usage logs.
B. How We Use Your Data
We use your data to:
• Facilitate your transactions and interactions on Shoppers’ Interface.
• Detect and prevent fraud or abuse.
• Comply with legal and regulatory obligations.
• Improve user experience and platform security.
C. When We Share Your Data
We may share your data in the following circumstances:
• Legal Compliance: To comply with subpoenas, court orders, or legal requirements under Kenyan law.
• Safety & Security: To protect users, prevent fraud, or address security risks.
• At Your Direction: If you authorize us to share data with other users or third parties.
• Business Transfers: In case of a merger, acquisition, or sale of company assets.
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3. DATA STORAGE & USER RIGHTS
We retain user data only as long as necessary for legitimate business purposes or as required by law.
• User Access & Updates: You can access or update your data via your account settings.
• Data Deletion Requests: You may request to delete your personal data, subject to legal and fraud prevention requirements.
• Identity Verification: To process deletion or access requests, we may require proof of identity (e.g., account login, government-issued ID).
While we take security measures to protect your data, we cannot guarantee absolute security and encourage users to take precautions when sharing information online.
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4. INTERNATIONAL USERS & DATA TRANSFERS
If you access Shoppers’ Interface from outside Kenya, you acknowledge that your data may be transferred and stored on servers within Kenya or other jurisdictions where we operate.
By using our services, you consent to such transfers as permitted by applicable data protection laws.
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5. CONTACT US
For privacy-related inquiries or requests, contact us at:
• Email: info@shoppersinterface.co.ke
By continuing to use Shoppers’ Interface, you acknowledge and agree to this Privacy Policy.